Legal

Privacy Policy

Effective: May 15, 2026

Riwa Studio is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services.

Information We Collect

Information You Provide

When you contact us, place an order, or subscribe to our communications, you may voluntarily provide:

• Name and email address
• Shipping and billing address
• Payment information (processed securely via Stripe/PayPal)
• Any additional information you choose to share in communications

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and browser type
• Pages visited and time spent on our site
• Referring website or source

How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Communicate with you regarding inquiries and purchases
• Arrange shipping and delivery
• Send occasional updates about new works and exhibitions (you may opt out at any time)
• Improve our website and services

Data Sharing

We do not sell or rent your personal information. We may share your data with:

• Payment processors (Stripe, PayPal) — to complete your purchase securely
• Shipping carriers — to deliver your order
• Service providers — trusted third parties who assist in operating our website (hosting, analytics)

All third parties are required to handle your data securely and in accordance with this policy.

Cookies

We use essential cookies to maintain your shopping cart and site preferences. Analytics cookies may be used to understand how visitors use our site. You may disable cookies in your browser settings, though some site features may not function properly without them.

Data Retention

We retain your personal information only as long as necessary to fulfill your orders, comply with legal obligations, and resolve any disputes. Order records are retained for a minimum of 5 years in accordance with tax and financial record-keeping requirements.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your data
• Opt out of marketing communications at any time
• Request a copy of your data in a portable format

To exercise any of these rights, please contact us at contact@riwatech.net.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Payment data is encrypted and processed by certified payment providers — we do not store your full card details on our servers.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Riwa Studio
Email: contact@riwatech.net